Category: Reception, Administration, and Aides

Lacy Classen

Lacy Classen makes NWRA run efficiently – with a personal touch. She possesses an exceptional attention to detail with a unique combination of a strong work ethic and a heart that cares. Lacy holds a degree as a Medical Office Specialist and, in our minds, could now write a “How-to” manual on it. She is […]

Heidi Parsons

Heidi Parsons joined NWRA in January 2013, quickly providing us with an incredible talent in medical office reception . We appreciate Heidi for her visual media, talents in systems efficiency, knowledge of computer networking, and problem solving. However, we are AMAZED at her consistent smile, temperament in multi-tasking, and the incredible trivia knowledge that she […]

Riley Mahoney

Riley Mahoney serves NWRA and our patients in-turn with her “must get it right” attitude. She is a silent perfectionist and uses her talents behind the scenes at NWRA in some of the most important ways: insurance authorizations, appeals, and case coordination. Thank you Riley!

Diane Studer

Diane Studer, our Vice President, is the spirit and initial impetus for NWRA. It was Diane’s capacity for creativity and ability to think outside the box that spurred the conceptualization of NWRA in October 2004. On a daily basis, Diane is the energy and common sense that continues to move us forward in the right […]

Heather Born, CMPE

Heather Born is the practice administrator of Northwest Rehabilitation Associates. She came to NWRA in 2018 with an exceptional background in both PT and medical office management. Heather is an Oregonian and active-enthusiast – anything sport, recreational, game on! We look to Heather for our most important values and functions of integrity, quality, an our […]