Lacy Classen makes NWRA run efficiently – with a personal touch. She possesses an exceptional attention to detail with a unique combination of a strong work ethic and a heart that cares. Lacy holds a degree as a Medical Office Specialist and, in our minds, could now write a “How-to” manual on it. She is […]
Reception, Administration, and Aides
Heidi Parsons joined NWRA in January 2013, quickly providing us with an incredible talent in medical office reception . We appreciate Heidi for her visual media, talents in systems efficiency, knowledge of computer networking, and problem solving. However, we are AMAZED at her consistent smile, temperament in multi-tasking, and the incredible trivia knowledge that she […]
Cora Lundy joined NWRA in July 2014. She is a consistent presence with a calm and welcoming demeanor that we are pleased to host at the Healthy Aging and Neurology site. Additionally, Cora is our lead reception representative to the Capital Manor program in West Salem. Thank you Cora, for caring for those that enter […]
Amanda stepped right in to the Sport, Rehabilitation and Wellness site in May 2015 – serving patients with one of the brightest minds and smiles around. Amanda additionally oversees the OTAGO exercise program operations for fall prevention.
Jessica joined NWRA in a multifaceted role beginning in June 2015, with a mind for finances and a heart for patient care. Jessica welcomes patients at 3270 with a smile-on and has a keen memory for the personal touch that each person deserves.
Lindsay Kosin came to NWRA in 2017, bringing a solid work ethic and wonderful respect for the plight and successes of patients. She celebrates patients, engages with all of us, and gets to know you. Lindsay’s role is unique as she serves patients coming into the clinic, calls new referrals to schedule for their first […]
Amy Schuening has been a welcome addition to NWRA, joining in 2017. She has a unique combination of intelligence, patience, and the capacity to communicate well both in expression and reception – a rare and appreciated blend. Amy serves the patients of NWRA in authorizations, appeals, reception, and matters of productivity.
Katelynn Hernandez joined NWRA in 2018. She brings her radiant smile and commitment to customer and patient service with every connection that she makes. Be prepared to be greeted (and remembered) by Katelynn and she will look forward to exceeding your expectations!
Diane Studer, our Vice President, is the spirit and initial impetus for NWRA. It was Diane’s capacity for creativity and ability to think outside the box that spurred the conceptualization of NWRA in October 2004. On a daily basis, Diane is the energy and common sense that continues to move us forward in the right […]
Heather Born is the practice administrator of Northwest Rehabilitation Associates. She came to NWRA in 2018 with an exceptional background in both PT and medical office management. Heather is an Oregonian and active-enthusiast – anything sport, recreational, game on! We look to Heather for our most important values and functions of integrity, quality, an our […]